At Tam Tools, we strive to ensure timely and efficient delivery of all orders. Please review our shipping policy below for details on shipping times, costs, and procedures.

1. Order Processing
All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. In case of delays due to high order volume or unforeseen circumstances, we will notify you as soon as possible.

2. Shipping Methods & Delivery Time
We offer multiple shipping options based on your location and order size. Estimated delivery times vary depending on the shipping method chosen at checkout. While we aim to meet estimated delivery times, we are not responsible for delays caused by courier services, customs, or other external factors.

3. Shipping Costs
Shipping costs are calculated at checkout based on the weight, size, and destination of the order. Some promotional offers may include free shipping, which will be clearly indicated on the product or checkout page.

4. International Shipping
We offer international shipping to select countries. Additional customs duties, taxes, or import fees may apply based on local regulations. These charges are the responsibility of the customer, and we recommend checking with your local customs office before placing an order.

5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details. You can track your shipment using the provided link. If you experience any issues with tracking, please contact us for assistance.

6. Lost or Delayed Shipments
If your package is lost or significantly delayed, please contact us immediately. While we are not responsible for courier-related delays, we will assist in resolving any issues with the shipping provider. If your order is confirmed lost, we will offer a replacement or refund as applicable.

7. Damaged or Incorrect Items
If your order arrives damaged or contains incorrect items, please contact us within 7 days of delivery. Provide photos of the damaged or incorrect items, and we will arrange for a replacement or refund.

8. Address Accuracy
Customers are responsible for providing accurate shipping information at checkout. We are not liable for orders shipped to incorrect addresses provided by the customer. If you notice an error, please contact us immediately to update your shipping details before the order is dispatched.

9. Changes to Shipping Policy
Tam Tools reserves the right to modify this shipping policy at any time without prior notice. Please review this page periodically for any updates.

10. Contact Us
For any shipping-related inquiries, please contact us at https://tam-tools.com/contact-us/