At Tam Tools, we aim to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns
We accept returns within [X] days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging. Certain items, such as personalized or clearance products, may not be eligible for returns unless defective or damaged.

2. Return Process
To initiate a return, please contact us at https://tam-tools.com/contact-us/ with your order details and reason for return. Once approved, we will provide return instructions. The customer is responsible for return shipping costs unless the return is due to an error on our part.

3. Refund Policy
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within [X] business days and credited back to your original payment method. Shipping costs are non-refundable unless the return is due to a defective or incorrect item.

4. Exchanges
We offer exchanges for defective or damaged items. If you received a faulty product, please contact us immediately with photos of the issue, and we will arrange for a replacement.

5. Non-Returnable Items
Certain items cannot be returned, including:

  • Items damaged due to customer misuse
  • Used or altered products
  • Personalized or final-sale items

6. Late or Missing Refunds
If you have not received your refund within the stated processing time, please check with your bank or payment provider. If the issue persists, contact us for further assistance.

7. Changes to This Policy
Tam Tools reserves the right to update this Return & Refund Policy at any time without prior notice. Please review this page periodically for any updates.

8. Contact Us
For any return or refund inquiries, please contact us at https://tam-tools.com/contact-us/.